12126 Privacy Policy
Data Collected
12126 collects various types of information to provide and improve our services. This includes account information such as your name, email, phone number, and payment details associated with Indian payment providers. Additionally, device and browser data like IP address, device type, and browsing behavior on our site are collected to enhance security and user experience.
We also use cookies to track session data and preferences. Local payment information involving INR transactions is processed securely to comply with Indian financial regulations.
How Data Is Used
The information collected is used to personalize your experience, process transactions, prevent fraud, and comply with legal obligations. It also helps us troubleshoot issues, analyze trends, and deliver marketing communications in line with user preferences and regulatory guidelines applicable in India.
We do not sell your personal data; it is used solely for platform operations and improvements.
Cookies & Tracking Technologies
Cookies are used to remember preferences, manage sessions, and allow customized features. Third parties may use tracking technologies with your consent to analyze site usage and provide targeted advertising compliant with applicable laws.
You can control cookies through your browser settings but disabling some cookies may impact platform functionality.
Data Storage & Security
12126 employs industry-standard security protocols, including encryption and access controls, to protect your data from unauthorized access, alteration, or disclosure. Data is stored on secure servers with regular audits and updates to maintain compliance with Indian cybersecurity norms.
Only authorized personnel have access to your data and only for legitimate business purposes.
Sharing Data with Third Parties
Your data may be shared with trusted third-party service providers who assist in payment processing, customer support, and analytics, under strict agreements to ensure confidentiality and compliance. We do not share data with unaffiliated entities for marketing unless explicitly authorized by you.
Where mandated by law, we may disclose your information to regulatory authorities or law enforcement as required.
User Rights
You have the right to access, correct, or delete the personal information held by 12126. Requests can be submitted via our customer support channels. We strive to respond promptly while ensuring the security and integrity of our services.
You also control your preferences regarding marketing communications and tracking consents via your account settings.
Changes to This Policy
12126 may update this Privacy Policy occasionally to reflect legal requirements or platform changes. Updates will be posted on this page with an effective date. Continued use after changes signifies acceptance.
We encourage users to review this page periodically to stay informed about our data practices.
Contact & Support
If you have questions or concerns about this Privacy Policy or your personal data, please visit our FAQ page or reach out to our support team. We are committed to providing comprehensive assistance aligned with Indian laws and best practices.
You may also register to get personalized account support on 12126.
